Please respect clause 6 for your separate rights with regard to the right of return of your new handset during the 28-day reflection period. 5.8 At the time you have sent your existing handset to MTR and MTR has successfully inspected the existing handset (to ensure that it meets the requirements of the existing handset), we will be informed of all payments made under the agreement, including interest and fees due, settle the remaining balance of your existing credit agreement. At that time, ownership of the existing handset passes from you to MTR. 2.1 Who we are. We are Samsung Electronics (UK) Limited, a company registered in England and Wales. Our registration number is 3086621 and our registered office is at 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS. We are authorised by the Financial Conduct Authority (“FCA”) as credit intermediaries under reference number 727333. Check the user manual or support page on Samsung`s website (www.samsung.com/us/support/answer/ANS00062029/) to learn how to reset your current device to factory settings before returning it to Samsung. Also, make sure to remove all passwords, locks, SIM cards, and memory cards before sending the device to Samsung.
If these items are sent with your device, they will not be returned.